Why Join CX at Scale?

The Content:

CX At Scale is a podcast where I sit down with digital leaders to have real conversations about customer experience in big enterprises. The goal isn’t another stiff panel or jargon-filled webinar - it’s a candid, fun discussion about what actually works, what breaks when you try to scale, and the lessons you’d pass on to peers.

Each episode gives guests a chance to share their story in a relaxed format that feels more like a conversation over coffee than a conference stage. Listeners are enterprise leaders, partners, and CX pros who want to hear how it really gets done.

What You’ll Get as a Guest

1. Thought Leadership Spotlight

  • Position yourself as a leading voice on enterprise CX.

  • Share your perspective with a curated audience of digital leaders and innovators.

2. High-Quality Content Assets

  • 3–5 branded video clips from your interview (perfect for LinkedIn).

  • Quote graphics & pull lines highlighting your insights.

  • Episode page & show notes featuring your bio, company, and key takeaways.

3. Guest-Friendly Process

  • 30 or 60 minute format virtual recording, you choose.

  • Light prep, we guide you with 3-4 questions in advance.

  • Edit window: you can review your clips before they’re published.

Who Else Will See This?

  • Enterprise CX and digital leaders

  • SaaS and tech innovators

  • Analysts, strategists, and solution providers across industries

What do I need to do as a guest? What’s the process?

  1. We agree to do it

  2. We schedule the time

  3. I’ll send you some info on the topics we’re looking to cover

  4. We record the episode. You can cut out anything you want

  5. I’ll send you the clip highlights for your approval.

  6. They’ll get posted on relevant channels

  7. That’s it