About the Pod

CX At Scale is hosted by Kyle Poretto, a technology partnerships leader who helps some of the world’s largest enterprises transform how they deliver customer experiences. Kyle manages ISV alliances at Contentful, where he focuses on building high-impact partnerships with SAP, Salesforce, and other ecosystem leaders. With a career spanning enterprise sales, go-to-market strategy, and partner development, he’s worked at the intersection of digital experience platforms, cloud, and composable technology.

On CX At Scale, Kyle brings together digital leaders, innovators, and ecosystem experts to share real stories of scaling customer experience what works, what doesn’t, and what’s next.